The Commission's business is to make the Canadian Human Rights Act work for the benefit of all Canadians. There are three main aspects to its work: To provide effective and timely means for resolving individual complaints; To promote knowledge of human rights in Canada and to encourage people to follow principles of equality; and to help reduce barriers to equality in employment and access to services. Their website includes sections with publications and frequently asked questions.The Commission provides dispute resolution services in cases of alleged discrimination by federally regulated organizations, including employers, unions and service providers. This online resource addresses issues such as alternative dispute resolution and the dispute resolution process.
You may be able to get assistance with your issue from one of the following federal government offices.
See the resource on this page called “Departments and Agencies (Government of Canada)” for a complete list of links to federal government websites.
CPLEA Suggested Resources
Not sure where to begin finding answers to your questions. Get started with our suggested resources. See additional resources below for more information.
The Citizenship and Immigration Canada (CIC) website. The Department: admits immigrants, foreign students, visitors and temporary workers who enhance Canada's social and economic growth; resettles, protects and provides a safe haven for refugees; helps newcomers adapt to Canadian society and become Canadian citizens; and manages access to Canada to protect the security and health of Canadians and the integrity of Canadian laws.
Service Canada offers single-window access to a wide range of Government of Canada programs and services. For general enquiries call toll-free 1 800 O-Canada (1-800-622-6232), Monday to Friday from 8:00 a.m. to 8:00 p.m., your local time. In addition, this web page provides contact information for a variety of specific programs and services.
This page provides an alphabetical listing of links to Government of Canada Departments, Agencies, Crown Corporations, Special Operating Agencies and various affiliated organizations.
Employment Insurance (EI) provides temporary financial assistance to unemployed Canadians who have lost their job through no fault of their own, while they look for work or upgrade their skills.
Canadians who are sick, pregnant, or caring for a newborn or adopted child, as well as those who must care for a family member who is seriously ill with a significant risk of death or who must provide care or support to their critically ill or injured child may also be assisted by Employment Insurance.
The Foreign Credentials Referral Office (FCRO) was established in 2007. Its mandate is to provide internationally trained individuals with the information, path-finding and referral services to have their credentials assessed and recognized. The FCRO is also responsible for guiding and monitoring the implementation of pre-arrival services.
The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRBdecides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.
LEGISinfo is an essential research tool for finding information on legislation before Parliament. This tool provides electronic access to a wide range of information about each bill, such as: details on the passage of the bill through the Senate and House of Commons; the text of the bill as introduced at First Reading and its most recent version if it is amended during the legislative process; votes; major speeches at second reading; coming into force data; legislative summaries from the Parliamentary Information and Research Service of the Library of Parliament; and government press releases and backgrounders (for government bills). LEGISinfo is a collaborative effort of the Senate, the House of Commons and the Library of Parliament.
The Commissioner is an advocate for the privacy rights of Canadians and her powers include: Investigating complaints, conducting audits and pursuing court action under two federal laws - Privacy Act and Personal Information Protection and Electronic Documents Act (PIPEDA); Publicly reporting on the personal information-handling practices of public and private sector organizations; Supporting, undertaking and publishing research into privacy issues; and Promoting public awareness and understanding of privacy issues.
Service Canada was created in 2005 to improve the delivery of government programs and services to Canadians, by making access to them faster, easier, and more convenient. Service Canada offers single-window access to a wide range of Government of Canada programs and services for citizens through more than 600 points of service located across the country, call centres, and the Internet.